1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.
2. Types of Cookies We Use
2.1 Essential Cookies
Required for the website to function properly:
- Authentication cookies (keep you logged in)
- Security cookies (protect against fraud)
- Session cookies (remember your preferences)
2.2 Analytics Cookies
Help us understand how visitors use our site:
- Google Analytics (anonymized IP tracking)
- Page view statistics
- User journey analysis
2.3 Marketing Cookies
Used to show relevant advertisements:
- Retargeting pixels
- Social media tracking
- Advertising performance tracking
3. Third-Party Cookies
We use services that may set their own cookies:
- Google Analytics
- Payment processors (Stripe)
- WhatsApp Business integration
4. Managing Cookies
You can control cookies through your browser settings:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- Accept all cookies
Note: Blocking essential cookies may affect site functionality.
5. Cookie Duration
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (usually 1-12 months)
6. Your Consent
By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.
7. Updates to This Policy
We may update this Cookie Policy periodically. Check this page regularly for changes.
8. Contact Us
For questions about our cookie usage:
Email: privacy@fixmyfile.co.uk
Phone: 0800 009 6089