Personal Account
Closure Appeal
Your bank has closed or frozen your account without clear explanation. We manage the appeal professionally — handling all bank communication and escalating to the Financial Ombudsman if needed.
Who This Helps
Complete Appeal Service
From appeal drafting to FOS complaint — everything handled professionally.
Appeal Submission
Professionally prepared appeal letters addressing the bank's stated reasons directly.
Evidence Building
Gathering and presenting the right supporting evidence to challenge the closure decision.
Portal Tracking
Real-time case tracking and secure document management via our client portal.
FOS Escalation
If the bank refuses, we prepare and file a full Financial Ombudsman complaint on your behalf.
The Appeal Process
Our 5-step personal account appeal process
Free Initial Assessment
Same dayContact us via WhatsApp. We review your closure notice and circumstances to confirm grounds for appeal — at no charge.
Document Upload
1–2 daysUpload your closure notice, ID, and any bank correspondence securely via our client portal.
Appeal Drafting
24–48 hrsOur team prepares a formal, professionally structured appeal addressing the bank's stated reasons directly.
Submission & Follow-Up
3–5 daysWe submit your appeal and handle all ongoing communication with the bank, chasing responses and updates.
Resolution or FOS Escalation
4–10 weeksAccount reinstatement, or escalation to the Financial Ombudsman Service if the bank's internal appeal process fails.
Transparent Pricing
One fixed fee. Full service from first appeal to FOS if needed.