Structured.
Evidence-Led.
Built For Results.
Every case follows a clear professional workflow: assessment, evidence, drafting, submission, response management and resolution. You see what is happening at each stage through your secure client portal.
The Full Case Journey
A professional workflow designed to keep every matter organised, properly evidenced and tracked from start to finish.
Initial Case Review
We review your situation, the institution involved, the marker or credit issue, the documents available and the strength of the challenge.
Evidence & DSAR Collection
We collect the evidence needed to challenge the decision properly, including DSAR material, screenshots, bank correspondence and supporting statements.
Professional Drafting & Case Preparation
Your case is structured into a professional submission using chronology, evidence, proportionality, fairness, data accuracy and regulatory complaint principles.
Client Submission
We prepare the formal complaint documents for your review and submission in your own name. You review, sign, and submit — we guide you through every step and ensure the matter is tracked through the correct route.
Response Management
We review bank replies, prepare clarification requests, and draft follow-up documents. If the response is unfair or incomplete, we prepare escalation documents for you to submit to the appropriate body.
Resolution & Post-Case Support
Once the matter is resolved, we help confirm the outcome, update the client portal and advise on the next steps for rebuilding financial access.
FOS Fee Bypass — You Pay £0
Because you submit directly as a Litigant in Person, the £250 FOS representative fee is bypassed — you pay £0. Our assisted self-help model means you remain the applicant throughout, avoiding unnecessary representative charges.
Why Not Just Use A Solicitor?
Solicitors charge £3,000+ for cases they often handle with generic templated letters. We do it differently — bespoke, evidence-led, and a fraction of the cost.
Why Not Tackle The Marker Yourself?
Taking on a bank alone is like playing chess without knowing the rules. The banks have teams of people trained to reject you. Here is what usually goes wrong.
Banks Do Not Take Self-Representations Seriously
When you complain alone, banks often send generic template rejections knowing most individuals give up. A professionally prepared submission forces them to engage properly with every point.
Saying The Wrong Thing Can Damage Your Case
Without knowing the regulatory frameworks, it is easy to inadvertently admit something or miss a key argument that weakens your position permanently.
You Do Not Know What To Request
DSAR responses contain hundreds of pages. Knowing what to look for — data errors, procedural failures, unfair assumptions — is what makes the difference.
No Escalation Strategy
If the bank rejects you, most people stop there. We prepare escalation documents for FOS, ICO and other bodies for you to submit, keeping the pressure on through every available route.
We Level The Playing Field
You get the same professional-grade preparation, regulatory knowledge and escalation strategy that the banks use — without the £3,000+ solicitor price tag.
Get Professional HelpDocuments That Carry The Argument
Your case may include several documents depending on the issue, complexity, evidence and escalation route.
Client Statement Document
A structured account of what happened, written clearly and consistently.
Evidence Schedule
A clean evidence index showing what each document proves.
Regulatory Complaint
A formal complaint drafted around fairness, accuracy and proportionality.
Rebuttal Letter
A reply to weak or unfair reasoning from the bank or creditor.
DSAR Analysis
Review of disclosed records to identify errors, gaps and unfair assumptions.
Escalation Pack
Prepared material for FOS, ICO, CIFAS or further review where appropriate.
Recently Resolved Cases
Real outcomes from real clients. Every case below is verified and trusted by clients across the UK.
Evidence Review
Clients Can See What Is Happening
The client portal makes the process feel real, organised and transparent. It reduces confusion, improves trust and gives clients clear tasks.
What Our Clients Say
Real reviews from real clients who trusted us with their financial disputes.
Absolutely exceptional service! My CIFAS marker was removed in just 6 weeks. The team kept me informed every step of the way and I finally have access to banking again. Cannot recommend highly enough!
Three defaults removed in record time! My credit score jumped from 380 to 650. Finally secured my dream apartment. Thank you FixMyFile!
My CCJ was set aside successfully after years of it blocking my mortgage application. Professional, caring team who explained everything clearly. Worth every penny.
ICO Registered
Data handled under UK GDPR and privacy controls.
Secure Uploads
Evidence should be provided through protected upload routes.
Clear Case Notes
Every case stage is documented and updated where appropriate.
No Hidden Process
Clients receive clear tasks, updates and next steps.
Common Questions About The Process
Ready To Start The Process?
Submit your details and we will review the best route for your case.
FixMyFile is a trading name of Legal Disputes UK Limited (Company No. 17321196). We are not a law firm and are not regulated by the SRA or FCA. We provide unregulated document-drafting and assisted self-help services. All documents are prepared for you to review, sign, and submit in your own name as a Litigant in Person. For regulated legal advice, please consult an SRA-regulated solicitor.